Security at RadProcess
Your data security and privacy are our top priorities
RadProcess implements industry-leading security practices to protect your business data. Our comprehensive security program encompasses infrastructure, application, and organizational security measures.
Data Encryption
Encryption in Transit
All data transmitted between your browser and our servers is encrypted using TLS 1.3 (Transport Layer Security). This ensures that your data cannot be intercepted or read by third parties during transmission.
Encryption at Rest
All data stored in our databases is encrypted using AES-256 encryption. This includes your business data, customer information, and sensitive documents.
Key Management
Encryption keys are managed using industry-standard key management services with automatic rotation and secure storage.
Infrastructure Security
Cloud Infrastructure
RadProcess is hosted on enterprise-grade cloud infrastructure with built-in DDoS protection, redundancy, and 99.9% uptime SLA.
Network Security
Our infrastructure uses firewalls, intrusion detection systems, and network segmentation to protect against unauthorized access.
Regular Backups
Automated daily backups with geo-redundant storage ensure your data can be recovered in case of any incident.
Monitoring & Logging
24/7 monitoring of systems with automated alerts for suspicious activity, performance issues, and security events.
Application Security
- •Authentication: Multi-factor authentication (MFA) support, secure password policies, and session management
- •Authorization: Role-based access control (RBAC) ensures users can only access data they're authorized to see
- •Input Validation: All user inputs are validated and sanitized to prevent injection attacks (SQL, XSS, etc.)
- •API Security: Rate limiting, API key management, and secure authentication for all API endpoints
- •Security Testing: Regular penetration testing, vulnerability scanning, and code security reviews
Compliance & Certifications
RadProcess is committed to meeting industry standards and regulations:
- PIPEDA Compliance: We comply with Canadian privacy legislation
- GDPR Ready: We implement GDPR principles for EU customers
- SOC 2 Type II: Currently in process (expected completion 2025)
- ISO 27001: Information security management standards adherence
Organizational Security
Employee Access
Access to customer data is restricted to authorized personnel on a need-to-know basis. All employees undergo background checks and sign confidentiality agreements.
Security Training
All team members receive regular security training covering data protection, phishing awareness, and secure development practices.
Incident Response
We maintain a documented incident response plan with 24/7 on-call security team ready to respond to any security incidents.
Vendor Management
All third-party vendors undergo security assessments before integration. We only work with vendors that meet our security standards.
Security Best Practices for Users
Help us keep your account secure by following these best practices:
- Use a strong, unique password for your RadProcess account
- Enable multi-factor authentication (MFA) for added security
- Never share your account credentials with others
- Log out when using shared or public computers
- Keep your contact information up to date
- Review user access permissions regularly
- Report any suspicious activity immediately
- Be cautious of phishing emails claiming to be from RadProcess
Responsible Disclosure
If you discover a security vulnerability in RadProcess, we encourage responsible disclosure. Please contact our security team at:
Security Email: security@radext.com
We will acknowledge receipt within 24 hours and work with you to understand and address the issue promptly.
Questions About Security?
If you have questions about our security practices or would like more information, please contact us:
RadExt Software Inc.Security Team
Vancouver, BC, Canada
Email: info@radext.com
Website: radprocess.com
Last Updated: November 4, 2025
This page is regularly updated to reflect our current security practices. We may update our security measures as technology evolves and new threats emerge.